Streamline Invoice Collection with Chaser — and How WLP Can Help
In today’s fast-paced business environment, managing cash flow is critical. One of the biggest drags on cash flow is late or missing payments. That’s where a tool like Chaser comes in — a smart credit control system designed to automate and simplify the process of chasing unpaid invoices.
In this post, we’ll explain:
- What Chaser is
- Key features that make it a powerful tool
- How it works in practice
- Why your business should consider using it
- How WLP (or your accounting partner) can assist you in setting it up and optimizing it
What Is Chaser?
Chaser is a credit control / invoice chasing platform that helps businesses automate follow-ups on outstanding invoices. Rather than manually drafting and sending reminder emails, Chaser allows you to automate communications, monitor progress, and analyze client payment behavior.
Think of it as a bridge between your accounting system (Xero) and your credit control workflows: it monitors which invoices remain unpaid, triggers reminders automatically, and gives visibility into communication history.
Key Features of Chaser
Chaser offers several features that improve efficiency and reduce the burden on your finance team:
- Customizable email templates: Use pre-set templates that you can tweak to suit your tone and brand.
- Personalized reminders: Even though emails are automated, each message can include client-specific data (invoice ID, amounts, due dates).
- Scheduled follow-ups: You can define a sequence of reminders (e.g. 7 days before due, on due date, 1 week after, etc.) and let Chaser send them automatically.
- Integration with accounting systems: It works alongside systems like Xero (and others) to sync invoice data, ensuring Chaser always knows the latest status.
- Analytics & client insights: Chaser tracks communication logs, trends, and payment behavior so you can spot which clients habitually pay late and adjust your approach.
By combining automation with intelligence, it frees your team from repetitive tasks and helps you stay on top of unpaid invoices.
How Chaser Works in Practice
Here is a typical workflow when using Chaser:
1. Integration
You connect your accounting system (e.g. Xero) to Chaser, giving it access to your invoices and client details.
2. Set up reminder workflows
Define how many reminders each invoice will get, when they’ll go out (before due, after due, etc.), and which templates to use.
3. Automation triggers
Chaser checks invoice status regularly. When an invoice is still unpaid at a certain point in the sequence, it sends the next reminder automatically.
4. Personalization & tracking
Each reminder is personalized (client name, invoice number, outstanding balance) and logged. You can check all prior communication in one place.
5. Adapt & optimize
Use Chaser’s analytics to see which clients tend to pay late, which reminders are effective (or not), and refine your follow-up strategies accordingly.
Because Chaser is proactive and consistent, it reduces the window of unpaid receivables and encourages timely payment.
Why Chaser Is Worth It
Here are some benefits that make Chaser appealing:
- Saves time and effort
Finance teams no longer need to manually chase late invoices, freeing up time for higher-value tasks.
- Boosts cash flow predictability
Because reminders are sent consistently and on time, you reduce the number of overdue invoices creeping up.
- Improves professionalism
Automated yet tailored communications maintain consistency and reduce missed follow-ups or communication gaps.
- Data-driven decisions
With the payment behavior insights and history logs, you can better manage client credit terms (tighten for chronic late payers, reward consistent ones, etc.)
- Scalable as you grow
As your client base or invoice volume increases, Chaser scales with you without a proportional increase in administrative burden.
In short: better control, less stress, more predictable cash flow.
Summary & Next Steps
Automation in credit control is no longer optional — it’s essential for growth. A system like Chaser helps you:
- Automate the tedious work of chasing invoices
- Maintain consistent communications with clients
- Get visibility into payment patterns
- Improve cash flow health
To get started, you can reach out to WLP for a no-obligation consultation. We’ll walk you through how Chaser fits into your setup and help implement it to suit your business needs.